Wednesday, February 11, 2009

Facebook: The Other White Meat

As soon as I read the prompt for this week’s blog post, I realized that the website I, and probably most of us, check the most every day would be perfect. It’s addictive, it’s interactive, and, unfortunately, sometimes it’s a key to my social life. Yes, of course, I am talking about Facebook.

The overall design of Facebook is VITAL to the way it is used and the way its users interact with the myriad of content available on it. In fact, the design of Facebook has been a hot topic over the past year or so, when the executives made the decision to permanently switch to what was known as “the new Facebook” in September. In changing the design of Facebook, the creators wanted to give its users “a new, cleaner, and simpler design,” according to an article from newsfactor.com.

Perhaps you can recall what the original Facebook looked like when they first allowed high schoolers?

Then, they added the “mini-feed,” which allowed users to see what a person had been doing, who they had been talking to, and what they had commented on.


Facebook adopted the “News Feed” soon after, which made some users feel like too much content was being displayed. Everything anyone did on Facebook was thrown into the News Feed in a seemingly haphazardly way, although it was very organized.


With the addition of first high schoolers and then everyone in the world being able to join a network on Facebook, there became a need for more organization. A lot (and I mean A LOT) of people complained, protested, and made Facebook groups to stop the change from “old Facebook” to “new Facebook,” but the switch was made anyway. People complained about the Wall that used to display only wall posts to your profile being combined with picture comments and status updates, along with the sporadic yet annoying application notifications. There were gripes about the tabs on the top of the home page, about the ads, and so many other things that people don’t like that I just don’t feel like talking about here.














Personally, I like the “new Facebook” design. Maybe it’s because it isn’t really “new” anymore, and I’ve become accustomed to looking at it so often every day. However, I can see the different types of principles that we are learning about in class being applied every day. As Ellen Lupton says on page 76 of Thinking with Type,
“The dissolution of writing is most extreme in the realm of the Web, where distracted readers safeguard their time and prize function over form. This debt of restlessness is owed not to the essential nature of computer monitors, but to the new behaviors engendered by the Internet, a place of searching and finding, scanning and mining. The reader, having toppled the author’s seat of power during the twentieth century, now ails and lags, replaced by the dominant subject of our own era: the user, a figure whose scant attention is our most coveted commodity.”














Graphic designers today are constantly forced to trade in elaborate, intricate designs that work so well on paper when they are using the Internet. There is a need for an understandable visual hierarchy when navigating on the web because, as we’ve heard time and time again, the designer’s job is to make it so the reader does not have to work to find what they need. I feel that Facebook succeeded in doing this when they switched to their current layout. The information that you want is listed in tabs on the top, which allows the user to go straight to “photos” or “status updates” if that is what they care about (see image above). On the user’s profile, they have the “wall,” which is the default, then the “info” and “boxes” tabs (see image above). The latter provides a cleanliness that the older Facebook was lacking by confining all the (sometimes useful but mostly stupid) applications onto one page. Users can alter their settings to show or hide as much information as they want and also to alter their profiles and homepages to show what they want to see the most in the most conspicuous spots. The engineers of Facebook have created a design that looks modern (with the uniform sans serif font) and creates a strong hierarchy while directing users to what they want the most with ease.

However, that is just my opinion. I probably would not have said the same things last summer as the switch was occurring, before I began this class. What do you think about the structure and hierarchy of Facebook? It’s all logical, yes, but are there problems with the design?

BONUS:
"The impatience of the digital reader arises from culture, not from the essential character of display technologies."

I feel that this quote has been said over and over again in a thousand different ways, but the meaning isn’t any less true no matter how many times you hear it. Our culture today is obsessed with now and no one wants to waste time to, god forbid, actually search for something on the Internet. Google is the most popular search engine because of the way the developers search the billions of pages on the Internet to find what they software sees as the most helpful choice. Normally, that database is right. I agree with the quote from Lupton that I quoted up above when she claims it is not the fact that we are looking at a monitor that makes us more anxious, it is the culture. Because there is so much to find on the Internet, and so many resources are at our fingertips when we are on the web, we don’t want to sit around and look for one thing at a time. I have four or five tabs open on Firefox at any given moment so while I stop one search I can start another—that’s just the way I operate on the Internet.

This trend of being constantly active while on the Internet is not slowing down; it is only speeding up. Web designers will need to listen to feedback from the user to learn where they have glitches and then make edits. Users are the most important resource because they are the consumer the designer wants to please.

7 comments:

GJ said...

I think that your analysis of Facebook and describing its design are dead on. When reading the prompt I have to agree that Facebook was the first thing that came to mind. When you said that the point of graphic design is to not make the observer work is so true and a constant theme that is mentioned in class. The new Facebook definitely does leave less for the user to do; the tabs are all there instead of in icon form and the news feed is organized in such a way.
I would say that the organization of Facebook is very important in the way its users interact with it, however considering how popular it is and the amount of traffic it generates, the layout is not crucial. I think it definitely organizes things better, but once a website or a social network becomes as popular and hooks as many people as it has, graphic design isn't as important. That might not make sense to everyone but that is my opinion. Please don't get me wrong I do think that design is super important and is always needed, but once something becomes so overused, people don't care what they have to click or where they have to go, they just need their fix.
Great analysis!

Gabi

Beckie S said...

One thing that I noticed about the new facebook was that it took up more of the screen, everything was a little bigger, for instance the wall posts are spread out more, and the column for the profile picture and applications on the side is narrower, in comparison. In class and in the reading, we talked about how long lines of text are difficult to read and unappealing to the eye. Perhaps, subconsciously, everyone was really turned off of this 'new facebook' because of that unbalanced, wider wall and homepage feed layout, that makes more work for the user in reading the text.

CarlyS said...

Your post shows that you put a lot of thought into making connections between Lupton's chapter and relevant applications in our every day lives. I remember when Facebook switched over to it's new design and everyone was freaking out trying to petition them to change back. In reality, it really is much more efficient, organized, and straightforward, but i just think that most people are just reluctant to change. When you frequent a certain website a great deal, you get so used to the icons and clickable objects that you tend to navigate through sometimes without even thinking. However, when all of a sudden something is moved across the page or has disappeared altogether, your routine has been disrupted and you get sort of frustrated with the designers. However, I think we need to trust the professionals, because there are motives behind their methods. With time and usage, we can assimilate ourselves to the new Facebook and the updated features it offers.

Dwiveck said...

I mostly agree with what you've said so far. Although I'm not amazed by the new layout, I have become used to it and thus, I no longer get frustrated everytime I go on Facebook. One of the things I do like about this layout in teh column with the different requests, applications, and birthdays and events. This really puts everything together in a much better way than before. Also, the fact that it is separated from the parts that have more text seems to give it more space and make it more organized. Another thing that makes it, as you said, "so the reader does not have to work to find what they need" is the little notifications box. Although the old Facebook had that, I think it's a good example of how to make relevant information available to the user (especially since you can, for the most part, choose what appears in your notifications) .

Kelsey McCarthy said...

I think you did a great analysis of Facebook. It's so weird that it is a pretty new thing ( I know it doesn't feel that way but I mean in the major scheme of things it's like a baby) and yet there have already been so many changes. Like you said as more and more users joined reorganization was essential. I'll admit I was originally totally one of the " i hate the new Facebook "type of people but I adapted to all of the changes that were made and to be honest I can no longer remember what exactly it was that I hated about the change. I also think it is at times borderline creepy how fast news can spread due to the news feed. You sign on see a surprising update so you click the link to the person's page and check it out further and suddenly within an hour your entire high school class can know information about someone that no one has seen since graduation. It's really cool but also a little crazy. Who know what's in store for the next inevitable Facebook change!

A. Mainthia said...

This is actually a really good example. The facebook change is something that probably affected all of us and I know so many people had something to say about the differences in layouts. Facebook is centered around user interaction--again really great example!

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